Take a proper break
Step away from gambling and choose an activity without stakes.
Need support now? Gambling Help Online provides support for gambling concerns. Gambling Help Online ↗ · Updated 2026 · General information only.
On This Page
Core principles
Put wellbeing first
Gambling can affect finances and wellbeing. Seeking support early can help.
Keep essentials protected
Keep rent, food, bills and savings separate from gambling money.
Speak with someone
Support is available for advice, a pause or help with someone close to you.
Potential risks
Recognise gambling risks
- Gambling is not a reliable source of income.
- Chasing losses can lead to further spending.
- Borrowing or using essential money is a reason to stop and reassess.
- Bonuses and free spins may include restrictions and financial risk.
Australian players should understand the risks of online gambling before using any service. Read Gambling Help Online resources.
Spending limits
Eq9 deposit limits and essential spending
Set boundaries in advance
Eq9 offers deposit and loss controls. A limit is a boundary, not a target.
- Protect essential costs and avoid borrowing to gamble.
- Check when a limit change becomes active.
- Confirm whether a setting covers deposits, losses or both.
- If limits feel difficult to follow, pause and seek outside support.
Time boundaries
Time limits and meaningful breaks
- 01
Choose your stopping point
Decide when to stop before playing and set an independent reminder.
- 02
Make your break count
Close the service, silence gambling notifications and change activities.
- 03
Check how play affects you
Notice changes in sleep, work, relationships or thoughts about gambling.
- 04
Reach out early
If stopping is difficult, contact a support organisation.
Self-exclusion
Eq9 self exclusion and access blocks
Self-exclusion can create distance from a gambling service. Confirm its coverage and process with Eq9 support rather than assuming it blocks every website.
| Option | What to check |
|---|---|
| Eq9 self-exclusion | Ask Eq9 support about the process, duration, account coverage and reopening conditions. |
| External support | 24/7 |
| Device controls | Check which blocking tools your device or financial provider offers and what they cover. |
For the national register, read the scope and registration information directly at Gambling Help Online.
Warning signs
When gambling may be causing concern
Chasing losses
Trying to win money back, increasing stakes or playing longer after losing.
Financial strain
Borrowing, unpaid bills or difficulty separating essentials from gambling funds.
Everyday changes
Poor sleep, secrecy, conflict or gambling taking priority over work and relationships.
These signs suggest it may be time to seek support; this page cannot assess your situation. Gambling Help Online offers tools and support to help you decide what to do next.
Support services
Independent help for Australian players
External support
Learn about the national self-exclusion register for licensed online and phone wagering.
Claim Bonus
You can also ask for help if someone else’s gambling is affecting you. A support service can help you discuss boundaries and your own wellbeing.
Choose your next move
Take a practical next step
Speak with a support service
Gambling Help Online can provide support for gambling concerns.
Visit Gambling Help Online →Make room for a break
Close gambling services, pause related notifications and choose an activity away from gambling.
Find support options →Review Eq9 self-exclusion
Ask Eq9 support about available self-exclusion settings and conditions.
Contact Eq9 support →Support your wellbeing
You can seek help when another person’s gambling affects your wellbeing, relationships or finances.
Explore help services →Common questions
Eq9 safer gambling FAQ
How can Eq9 players request support?
Contact Eq9 through its listed support channels. Support is available 24/7, and independent organisations can also help.
What Eq9 deposit limits are available?
Eq9 lists daily, weekly and monthly deposit limits, along with loss limits and betting limits. Check the available settings in your account or contact support.
How does Eq9 self exclusion work?
Eq9 lists self-exclusion and session timeouts among its responsible-gambling tools. Contact support to confirm the process, duration and account coverage.
Can I seek help for someone else’s gambling?
Yes. Gambling Help Online, Gamblers Anonymous and the National Gambling Helpline are listed support options for gambling concerns.
More guidance
Useful information
Eq9 responsible gambling for Australian players
Why Eq9 responsible gambling matters
Gambling should remain entertainment, not a way to manage bills, recover losses or solve financial pressure. Repeated betting can affect money, time, relationships and wellbeing.
Eq9 is for adults aged 18 and over. Australian players should set personal boundaries before playing and review them regularly. Never use money needed for rent, food, utilities or other essentials.
- Choose a spending limit before depositing and follow it.
- Set a time boundary for every session.
- Do not chase losses or raise stakes to recover money.
- Avoid gambling when upset, tired, drinking or under financial pressure.
- Keep gambling funds separate from household essentials.
Eq9 deposit limits and spending controls
Eq9 responsible-gambling tools include daily, weekly and monthly deposit limits, loss limits, betting limits and session timers. Choose controls before play where possible.
A limit should reflect what you can afford to lose, not what you hope to win. If a setting or change process is unclear, contact Eq9 by live chat or email. Support is available 24/7.
| Tool | Purpose |
|---|---|
| Deposit limit | Restricts deposits across a chosen daily, weekly or monthly period. |
| Loss limit | Helps restrict losses during a selected period. |
| Session timer | Sets a boundary around the length of a playing session. |
| Reality check | Prompts a review of playing time or activity. |
Eq9 safer gambling habits
Use session timers, time limits, reality checks and gameplay-time monitoring where available. Take breaks away from the screen and review account activity rather than relying on memory.
Eq9 works in a mobile browser and requires no download. This convenience makes personal boundaries important, especially during work, study, family time or late-night routines. Parental controls may help on shared devices.
- Pause if gambling occupies more thoughts than usual.
- Ask someone you trust to support your plan.
- Do not borrow money or use credit to continue playing.
- Treat promotions as optional and read the terms before depositing.
- Stop and seek support if gambling causes anxiety, conflict or financial difficulty.
Eq9 self exclusion and taking a break
Eq9 lists self-exclusion and session timeouts among its responsible-gambling tools. Use self-exclusion when ordinary limits and breaks are not enough, and contact support for help locating the setting.
Before requesting a break, resolve relevant account matters and tell someone you trust. Eq9 does not publish one standard self-exclusion duration or reactivation process, so confirm conditions with support. Do not create another account to bypass a restriction.
Getting help in Australia
Gambling Help Online, Gamblers Anonymous and the National Gambling Helpline are listed support options for gambling concerns. Help may also be relevant when someone else’s gambling affects you.
If gambling feels urgent or unsafe, step away and seek immediate assistance from a trusted person or appropriate local service. Eq9 support is available 24/7, but it is not a substitute for independent financial, health or crisis advice.
